Shipping & Returns

CMC Construction Services Shipping Policy

 

To Order:

Order with a credit account or credit card. To set up an account fill out our credit application or call 281-597-5400. Credit Department hours of operation Monday –Friday 8:00am – 5:00pm excluding holidays.

 

Shipping:

Orders are shipped F.O.B. authorized CMC Construction Services warehouse or other authorized location. Additional charges may apply if address is not correct or changed, recipient is unable to unload, lift gate is required, re-delivery charge, etc. We reserve the right to choose between outside carriers or utilize our own fleet.

 

Conditions of Sale:

Prices, terms, specifications and conditions are subject to change without notice.

 

Claims for Damages:

Damages that occur in transit must be noted by the consignee on carriers delivery receipt at time of delivery. CMC Construction Services is responsible for filing claims on prepaid shipments. Consignee is responsible for filing claims on collect shipments.

 

International Shipment:

Customer will be responsible for arranging freight for international shipments. CMC Construction Services can arrange shipping to a domestic freight forwarder.

 

Risk of Loss:

The risk of loss for all items purchased from CMC Construction Services is passed on to the consumer upon delivery to the carrier.

 

Questions:

Any questions can be addressed through our Contact Us page or call us at 844-866-4560.

 

 

 

CMC Construction Services Return Policy:

 

All returns must be:

  1. Accompanied by a receipt

  2. In good and reasonable condition

  3. Subject to CMC Construction Services inspection

  4. Authorized by CMC Construction Services customer service representative

  5. Subject to a 20% restocking charge plus any applicable fees from the manufacturer including freight charges

Defective Products:

Any item found to be a manufacturer’s defect will be subject to inspection by the manufacturer’s determination.

 

Method of Return:

  1. Products can be returned in person to any authorized CMC Construction Services warehouse.

  2. Return shipments can be requested by calling customer service at 844-866-4560 or on our Contact Us page. A CMC Construction Services representative will advise method of return if authorized.

  3. Customer will be responsible for return freight for any reason other than defective product or not receiving product ordered by customer.